Effective Date: 07/01/2023
At Twin Featherz, we deeply value your trust and are committed to protecting your personal information with the same care and respect we bring to every reading, session, and service. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website, book services, or connect with us across platforms.
Twin Featherz is an Australian-based spiritual wellness business operated by Donna Marie Rorie. We offer intuitive guidance, energy healing, digital readings, oracle tools, and personal development services through online channels.
We may collect the following personal information when you:
Book a service via our website
Complete a form, quiz, or reading request
Subscribe to our newsletter
Contact us via email, WhatsApp, Zoom, or social media
This information may include:
Full name
Email address
Phone number
Date of birth
Billing information (via secure third-party processors)
Any personal messages or information shared voluntarily
We may also collect limited non-identifiable information for analytics (e.g., browser type, country, time on site) to improve your experience.
We use your personal information to:
Fulfill and deliver your booked services
Communicate with you regarding your sessions
Send updates, reminders, or special offers (if you opt in)
Provide customer support
Improve our services, website, and user experience
We never sell or rent your information to third parties.
Your privacy matters deeply to us. We implement appropriate technical and organizational measures to keep your data secure, including:
SSL encryption on our website
Secure third-party payment processors (e.g., PayPal)
Password-protected systems
Limiting access to client data to only what’s necessary to fulfill services
We may use third-party tools to operate Twin Featherz smoothly, including:
Zoom and WhatsApp for sessions
PayPal or Stripe for payments
Email services like Google Workspace or MailerLite
These platforms have their own privacy policies, which we encourage you to review.
You have the right to:
Request access to your personal data
Ask us to correct or update your details
Withdraw consent to marketing communications
Request deletion of your data (unless legally required to retain it)
To exercise any of these rights, email us at donna@twinfeatherz.com
Our services are based in Australia but available globally. If you are accessing our services from outside Australia (e.g., USA or UK), please note that your data may be processed in accordance with international data privacy laws.
Our website may use cookies to enhance your experience, analyze usage, and track performance. You can disable cookies in your browser settings if preferred.
This Privacy Policy may be updated occasionally. The “Effective Date” at the top reflects the most recent revision. Major updates will be shared via our website or email if you’re subscribed.
For any questions about your privacy or how your data is handled, please contact:
Donna Marie Rorie
Owner, Twin Featherz
✉️ donna@twinfeatherz.com
🌐 https://twinfeatherz.com
✨ At Twin Featherz, your information is sacred — and so is our promise to protect it. Thank you for being part of this heart-led journey.
