Payment & Return Policy
PaymentsPayment is due at time of booking. I understand circumstances change and am happy to reschedule an appointment with at least 24 hours notice.

By accessing this site, you indicate your acknowledgement and agreement to my terms and conditions. These terms and conditions are subject to change at any time, without prior notice, at’s discretion. Your continued access and use of the site indicates your acknowledgement and agreement to the changes of our terms and conditions. Please refer to these terms and conditions regularly.

PRICING – All prices outlined on this site are listed in Australian dollars (AUD) unless otherwise stated and are subject to change at any time without prior notice at’s discretion.

Return Policy – Due to the digital nature of the services, programs and courses offered, there is a no return policy, and as such, all purchases on’s programs and virtual products will be final.

Psychic Consultations (In Person, Whatsapp/Online and Email Readings)

1. All in-person, Online and email Psychic readings are to be paid for beforehand via secure e-payment at www.twinfeatherz.com2. Policy on lateness, cancellation and no-shows: 24-hour advance notice is required to reschedule ‘In Person’ readings and Whatsapp/online readings. If you do not give Donna this advance notice, your fee for the appointment will be forfeited. Please take the time to email Donna or call Donna if you need to reschedule. Donna put’s this time aside for you, and if you do not show or contact her, she cannot make that time available for another client. If you are late, you will forfeit that time, your reading will finish at the originally scheduled time. There is no refund or rescheduling for no shows. Donna will wait 15 minutes for your late arrival, but after that, Donna will consider this to be a no-show.3. Psychic Twin Featherz does not offer refunds for any services, for any reason. Please shop mindfully. If you are not certain that psychic Twin Featherz services are right for you, please feel free to spend some time exploring Twin Featherz website and YouTube channel. These free resources will give you an idea of Donna Marie’s style, technique and philosophy. You can also see testimonials from her clients on her site for further information.4. Services Agreement: You will be remitting payment as a “Service”, not “Goods.” You’re not paying Donna Marie for a product. You’re paying her for her knowledge, experience, insights, foresights, and her time. You’re paying Donna Marie to set aside everything else in her life, clear her schedule and head space to dedicate entirely to you for the duration of your reading. When you order a reading, you are receiving from Donna a customized, personalized service, not any ordinary product.

You are welcome to contact at any time via the contact page. does not guarantee a reply to each email and unfortunately, cannot respond to personal requests, questions, or requests for psychic/medium information from Donna Marie and/or Due to the abundance of emails received in this nature, it is not possible to respond to every email, though we thank you for taking the time to email us. Depending on the nature of the email, will endeavour to respond to your email within three working days. By continuing your use of site, it is assumed you have also familiarized yourself with our Disclaimer.